
The "At Risk" Assessment
Protocol
A Systemic Approach to Fitness for Duty Evaluation
Although it is difficult to "predict" violent or hostile
behavior, there are methods to determine the "at risk-ability" of
an individual. Taking a clinical as well as a consultative approach,
COMPASS has developed a procedure that looks at both the individual
as well as his/her workplace culture.
In addition, it is designed to utilize questionnaires
and psychological tests as an adjunct to a comprehensive, structured
interview. This protocol is designed for clinicians from all disciplines
wishing to receive training in the administration of the ARAP as
a means to assess fitness for duty. For non-psychologists, COMPASS
will arrange a consultation relationship to facilitate the receipt
of information derived from the psychological tests. The protocol
includes:
- The Management Intake Worksheet, designed to gather
referral data in a clear and concise manner from supervisory personnel;
- The initial phone contact, focused on allaying
anxiety and apprehension on the part of the "evaluatee;"
- The first session, used for completion of questionnaires
and psychological test(s);
- The second session, completion of a structured
interview utilizing the results of the tests and questionnaires;
- Management consultation- a key to the successful
resolution of the situation;
- Report writing strategies- reports should be written
with the specific recipient in mind, avoiding clinical labels
and interpretation whenever possible;
- and Transitional strategies to help the evaluatee
return to the workplace.
COMPASS offers a one day training program which covers:
- Utilization of the COMPASS Personal History Checklist
and standardized psychological tests;
- Strategies to gain "evaluatee" compliance;
- Clinical risk factors;
- assessment of management style and workplace toxicity;
report writing;
- Management consultation & coaching;
- Post-evaluation defusing of the "evaluatee" confidentiality
issues;
- Strategies for transitioning the "evaluatee" to
the workplace and the workplace to the "evaluatee"
This program is for experienced clinicians from all
disciplines. The prerequisite to this program is "Workplace Hostility:
Myth & Reality (one day program). The program is limited to a small
group and will utilize group discussion, case review and roleplaying.
Each participant will receive a comprehensive "At Risk" Assessment
Workbook.
Pre-Employment Screening
As work has become increasingly more demanding, the
workplace increasingly more diversified and the concern around personal
safety increasingly more pronounced, there is greater focus with
respect to how individuals will "fit" within the organizational
culture. With greater frequency companies are choosing to do pre-employment
screening of potential hires as part of the interviewing/hiring
process.
With the advent of standardized psychological and
personality screening instruments that utilize computer scoring,
psychologist are able to "turn around" information about a potential
candidate in a relatively short amount of time. COMPASS works with
an organization and will customize the screening instruments in
order to provide relevant data to the work organization.
The procedure is standardized and the administration
of these instruments may even be done by HR personnel and the results
sent to the COMPASS office via fax. Scoring, interpretation and
feedback is returned within 48 hours.
Many public safety departments (police and fire) have
been doing pre-employment screening for some time as the type of
work involved in these professions often place personnel in very
stressful situations.
COMPASS has been providing pre-employment screening
of public safety candidates for more than fifteen years to the following
municipalities: Marlboro, Framingham, Hudson, Hopkinton, Weston,
Massachusetts. The protocol used by COMPASS has been approved by
the Department of Personnel Administration (DPA).
For more information regarding specific information
about methodology, rates, etc. please feel free to contact Dr. Lewis
at (800) 649-6228 or by email at glewis@geraldlewis.com.
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